Rating: ★★★★☆ 4.0/5 Crypto & fiat, EUR, USD, UAH Updated: November 22, 2025
Exchange review

WhiteBIT Review: Fees, Security & User Feedback

2018
Launch year
96%
Funds in cold storage
340+
Cryptocurrencies
900+
Trading pairs

Markets & products

  • Spot trading
  • Margin trading with leverage
  • Crypto deposits and yield products

Fees & transfers

  • Low, fixed trading fees
  • Instant internal transfers via WhiteBIT codes
  • Referral program for active users

Regulation & security

License: regulated European exchange (EU license)
Storage: 96%+ of funds in cold wallets
Protection: WAF, Hacken anti-phishing, bug bounty, address whitelist

WhiteBIT is a European cryptocurrency exchange founded in 2018 by a team of professionals who set out to make the digital asset market as safe and user-friendly as possible for a broad audience – according to the company’s official statement. Today, as the company claims, the platform serves more than three million users worldwide and offers a wide range of tools for buying, selling, and storing cryptocurrencies. WhiteBIT has built a reputation as a reliable partner for both beginner investors and experienced traders, combining transparent conditions, high-speed performance, and a serious approach to security.

History and Development

Since launch, the exchange has grown rapidly, expanding both the number of supported assets and the range of services. Within just a few years, WhiteBIT obtained a European license, which allowed it to secure a strong position among regulated crypto platforms in the EU. Holding a license means the company complies with strict regulatory and security standards applied to financial institutions in Europe. This is one of the key differences between WhiteBIT and many other exchanges that still operate without a clear, transparent legal framework.

Top-Level Security

Security has always been, and remains, one of WhiteBIT’s main priorities. According to the company, the exchange uses a comprehensive set of measures:

  • Cold storage of assets – more than 96% of all user funds are held in cold wallets, which virtually eliminates the risk of theft in the event of a hack.
  • WAF (Web Application Firewall) – a modern firewall that protects the system from network attacks.
  • Hacken anti-phishing tools – prevent page spoofing and credential theft.
  • Bug Bounty – a reward program for researchers who discover vulnerabilities.
  • Address whitelisting – a feature that allows withdrawals only to pre-approved wallet addresses.

According to the exchange, this approach not only minimizes user risks, but also builds trust in the platform at the international level. WhiteBIT can reasonably be considered one of the most secure trading venues on the market.

Functionality and Trading Features

WhiteBIT offers clients a wide range of financial instruments. In addition to standard spot trading, margin trading with leverage is available, as well as crypto deposits that allow users to grow capital and earn additional yield. The platform supports more than 900+ trading pairs, 9 fiat currencies, and over 340+ cryptocurrencies, including Bitcoin, Ethereum, Solana, and many other popular altcoins.

High performance is another competitive advantage for WhiteBIT. According to the company, the exchange can process up to 10,000 transactions per second and support up to 1 million TCP connections. This ensures stable system operation even during sharp spikes in market activity, when infrastructure load increases several times over.

Convenient Transfers and Low Fees

To make asset management easier, WhiteBIT has introduced special WhiteBIT Codes, which enable instant, fee-free transfers between exchange users or to the Bitcoin Global service. This solution significantly saves time and reduces costs, especially for traders working with large transfer volumes.

Trading fees, according to the company, remain low and fixed, which makes the exchange attractive for active traders. As an additional incentive, there is a referral program that rewards users for bringing new clients to the platform.

Customer Support

WhiteBIT pays particular attention to the quality of customer service. The support team operates 24/7 and is available in several languages: English, Russian, Spanish, German, Chinese, Japanese, and Korean. This allows users from different regions to receive assistance in a comfortable format. It is worth noting that response times can increase during peak hours, although the overall quality of support remains high.

Mobile App

For user convenience, WhiteBIT has released a mobile app for iOS and Android. With it, traders can place orders, manage their portfolio, and access all key exchange features anytime, anywhere. According to the company, the app’s interface is intuitive and suitable for both beginners and professional market participants.

Drawbacks and User Feedback

Despite its extensive list of advantages, the platform does have some limitations:

  • To work with fiat currencies, users must complete KYC verification, which rules out fully anonymous operations.
  • During times of heavy load, customer support response times can increase.

However, most users highlight the platform’s reliability, ease of use, and favourable trading conditions, which helps WhiteBIT continue to strengthen its position in the market.

Conclusion

WhiteBIT is a modern cryptocurrency exchange that has managed to secure its place in the international market in just a few years. Among its key strengths, users point to a high level of security, a wide range of trading instruments and assets, convenient internal transfers, and relatively low fees. An additional advantage is the presence of a European license and a mobile app, which makes working with the platform more convenient and more tightly regulated.

At the same time, some limitations should be kept in mind. Fiat operations require KYC verification, which is not always acceptable for those who value complete anonymity. In addition, some users report slower response times from support during periods of peak activity.

All in all, WhiteBIT can be viewed as a well-balanced platform: it is suitable for newcomers who value a simple interface and clear conditions, as well as for experienced traders who prioritize fast execution and advanced trading options. The final choice will depend on individual preferences, objectives, and attitude toward verification procedures.

John Smith
Written by:John Smith
Contributor
Sagar Dua
Fact-checked by:Sagar Dua
Cryptocurrency and stock expert
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  • This commment is unpublished.
    · 2 months ago
    The platform works, but I ran into delays with withdrawals once, and support took a while to respond. Also, the selection of coins isn’t as wide as on bigger exchanges. It’s fine for basic trading, but I wouldn’t make it my main exchange.
  • This commment is unpublished.
    · 2 months ago
    I’ve been using WhiteBIT for a few months, and it feels pretty solid. The interface is clean, deposits and withdrawals worked without issues, and I like that it’s popular in Europe. Fees are fair, and overall it’s been a reliable exchange for me.
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